Below is a high-level example of what activities a workshop may include and look like.
Stakeholder, user interviews
I meet with stakeholders and end customers to understand the landscape and pain points ahead of the workshop to influence planning.
Defining workshop goals
Based on my learnings, I work with internal stakeholders to define workshop goals and intended outcomes.
Participant & agenda planning
Having the right participants present for the right parts of a workshop is essential to drive consensus and alignment to business goals.
Regardless of where the workshop is located, I create a space that fosters creativity and collaboration.
Ice breakers and team introductions
Review challenges and goals
Create a stakeholder map of key users
Map out current experience and pain points
Sketch top ideas
Consider the implementation plan and rollout approach for the new or improved product.
Continue building on ideas generated in workshop session by designing screens and prototyping solution for use in usability testing.
Timeline & responsibilities
Set deadlines and determine who is responsible for what task.